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Right of Rescission

1. Right of Rescission
According to German law, consumers have the right to revoke the contract within one month without giving reasons. This can be done using this form and, if necessary, by returning the goods including the original invoice. The revocation period shall commence upon receipt of this instruction in text form, however, not before the recipient has received the goods. Dispatching the goods incl. the original invoice or the revocation statement within the revocation period is sufficient to comply with the deadline.
Please note:
According to §312d sub-section 4, German Civil Code, the right of rescission does not apply to software if the data media supplied have been unsealed by the consumer (e.g. by opening the sealed packaging of the CD)!

2. Consequences of Rescission
In case of an effective revocation, services received by both parties shall be returned and any utility benefited from (for instance, interest) reimbursed. If the customer cannot return delivered goods or services fully or only partly or only in a deteriorated quality, then he is commited to compensate this. This does not apply in case of delivered goods if the deterioration of the quality of the goods is only due to the examination of the goods like it would happen in a retail shop. No compensation is necessary in case of deterioration of the quality due to proper use of the goods.

Objects capable of dispatch by parcel shall be returned at our risk. The customer has to carry the return shipping costs, if the delivered goods are equal to the ordered ones and if the price of the goods is not higher than 40 EUR or when the goods have a higher value and the customer has not fulfilled the trade-off or a contracted part-payment. Otherwise we will carry the return shipping costs, but only up to the amount for the most economical mode of shipment which includes a shipping document. In case of doubt contact us beforehand to determine the mode of shipment.

Obligations for restitutions of payments have to be fulfilled within 30 days. The period shall commence for the customer with the dispatch of the revocation statement or the goods incl. the original invoice, for us with their receipt.


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